Impact of Transposing the Strategic Objectives on Supply Efficiency

Performance measurement is the basis of management with regard to controlling activities of an enterprise. Development of appropriate indicators and measurement techniques lead to many problems. Th e majority of enterprises begin to evaluate the effi ciency, by the implementation of fi nancial indicators that are practically incalculable. Only at a later stage, are measures used that are related to the specifi c problems and priorities of the process at the operational level. As a result, in most cases there is an inconsistency or it is almost impossible to manage the measurement system, which can lead to the opposite of the desired eff ect, and hence to a deterioration of effi ciency. In order to create a coherent system of performance measures, the cause and eff ect at diff erent levels of business management need to be linked. Controlling activities which are aimed at ensuring enterprise effi ciency in terms of assumed goals can be helpful. Th e close link between strategic and operational levels enables deviation analysis of individual values of the plan at the tactical level and operational level. Th e compatibility of activities is evaluated on the basis of identifying strategic objectives that need to be transposed to the operational level. Th is article presents the problem of transposing the strategic objectives of the supply process to performance measures at the operational level and proposal of an indicator system of supply effi ciency at the operational level. Th e main research problem of this article is to propose and develop a system of indicators and metrics of evaluation effi ciency in the supply process.